Vicky was very attentive and helpful. We weren't very clear on places and cities to visit, so she presented us with several options and recommendations according to our interests. We went up and down with changes and she always responded quickly and professionally. Everything was very well designed and organized. We didn't make it on time to one of the activities because of the airline's change of the flight schedule and they refunded us the money immediately. We felt safe and comfortable throughout the trip knowing Vicky was able to help any time. We couldn't have asked for a better service and we most certainly recommend Vicky and Elysian Tour.